Trustfund Pensions expands engagement with contributors

This was disclosed by the company’s board chairman Dr. Ngozi Olejeme over the weekend in Abuja during Trustfund’s annual general meeting where its 2013 annual reports and accounts were considered and major decisions ratified.She said ,“The past year has been a very busy one in terms of engagement with our customers on a wide variety […]

Trustfund Pensions expands engagement with contributors
Trustfund Pensions expands engagement with contributors

This was disclosed by the company’s board chairman Dr. Ngozi Olejeme over the weekend in Abuja during Trustfund’s annual general meeting where its 2013 annual reports and accounts were considered and major decisions ratified.
She said ,“The past year has been a very busy one in terms of engagement with our customers on a wide variety of service issues…improvement of our processes has also impacted positively on the turnaround time in responding to customer issues.
“Our winning strategy of one on one interactive sessions approach aggressively embarked upon by the company has bridged the service gap between us and our stakeholders, by taking services to their doorsteps.
“Similarly, the concept of mobile office adopted in the year has enhanced our brand visibility. Employers have increasingly continued to embrace the scheme and that has reflected on the prompt and regular remittances of pension contributions of their employees.”       
Trustfund’s total income for 2013 stood at N3.8 billion with a profit after tax of over N1 billion with a dividend of 25k per share amounting to N250 million payable to shareholders.
A director at the company representing the Nigeria Labour Congress (NLC) Comrade Ayuba Wabba said Trustfund philosophy is geared towards a dignified retirement for workers because of workers’ representation on the company’s board.     
“I think in the pension funds industry, we are leading, and that is why it is good for workers to have their representatives where their interests lie. You can see that this is a unique pension funds administrator because workers are adequately represented and we will do everything possible to also make sure that their dividends and entitlements at the end of the day are safe and invested in ventures that will yield good returns for them.
“Within the last two years, we have done excellently well, the place has been stabilised and you can see the returns are increasing but our ultimate goal is to be the leading pension fund administrator in Nigeria and we are working towards that.”