Airtel targets business executives with call assist offer

Airtel Nigeria has unveiled “Call Assist”; a newphone call management Value Added Service (VAS) specially designed for the convenience of top corporate and business executives. With the Call Assist service, customers with very busy schedules can transfer calls from their phones to designated assistants who will take messages on their behalf when they are busy […]

Airtel Nigeria has unveiled “Call Assist”; a newphone call management Value Added Service (VAS) specially designed for the convenience of top corporate and business executives.
With the Call Assist service, customers with very busy schedules can transfer calls from their phones to designated assistants who will take messages on their behalf when they are busy and cannot take calls.
The assistant can either be a secretary, personal assistant, family member or anyone preferred by the customer.
To sign up for the service, customers can subscribe by sending *464# to the short code 38464 and will be charged N750 per month irrespective of service class or tariff plan.
Speaking on the product, Vice President, Segments, Usage & Retention, Airtel Nigeria, Mr. Dinesh Balsingh said the new service offers busy executives the flexibility and freedom to manage incoming calls for them while at social functions or in very serious meetings where it might be difficult to receive calls.
“As an organisation which is committed to providing exceptional services to its customers, we have created this service with the aim of ensuring that our customers never miss important calls again, irrespective of their busy schedule. All they just need do is to assign the call to an assistant who will receive the message and pass it on to them at a more convenient time,” Balsingh said.