FG asks workers to sharpen digital skills to boost service delivery

  The Head of the Civil Service of the Federation (HCSF), Mrs Didi Walson-Jack, has urged civil servants to enhance their digital skills for improved service delivery and national development. She made the call on Wednesday in Abuja at a workshop on the ‘Reward and Recognition System (R&RS)’. She said that such digital skills is […]

 

The Head of the Civil Service of the Federation (HCSF), Mrs Didi Walson-Jack, has urged civil servants to enhance their digital skills for improved service delivery and national development.

She made the call on Wednesday in Abuja at a workshop on the ‘Reward and Recognition System (R&RS)’.

She said that such digital skills is important in promoting excellence, motivation, and for global best practices.

The HCSF represented by the Permanent Secretary, Career Management Office (CMO), Mrs Fatima Mahmood, noted that institutionalising rewards aligns with civil service reforms, boosting morale, ethics, and productivity.

She said that the rewards and recognition system was developed to provide a structured framework for identifying, recognising and celebrating productivity, exemplary conduct, and creativity among civil servants.

Walson-Jack said the initiative is aimed at fostering innovation, strengthen public trust, and ensure deserving officers receive recognition, enhancing overall efficiency in government institutions.

“This training is an important step in promoting excellence, commitment, and motivation across the service. The institutionalisation of R&RS is aligns with the six pillars of the Federal Civil Service Strategy and Implementation Plan 2021-2025, which prioritises staff welfare,” she said.

On her part, Mrs Modupe Bankole, Consultant to the HCSF on R&RS said the initiative was a move by the government to ensuring that merit-based awards are backed by verifiable evidence.

“The training, aimed at equipping officials with the skills to assess nominations, comes as part of ongoing efforts to eliminate bias and maintain the credibility of the system. We don’t want a situation where anyone questions the credibility of an awardee,” Bankole said.

Citing an example from a previous awards ceremony, the consultant recalled a case where a public servant was honoured for exposing ghost workers who had abandoned their jobs while still drawing salaries abroad.