FG urged to prioritise service excellence

As Nigeria joined the rest of the world to mark the 2025 Customer Service Week, stakeholders have called on the federal government to prioritise service excellence across public and private sectors as a catalyst for economic growth. The call was made during the commissioning of The Premiere’s new corporate office in Lagos, where stakeholders gathered […]

FG urged to prioritise service excellence
As Nigeria joined the rest of the world to mark the 2025 Customer Service Week, stakeholders have called on the federal government to prioritise service excellence across public and private sectors as a catalyst for economic growth.
The call was made during the commissioning of The Premiere’s new corporate office in Lagos, where stakeholders gathered to celebrate the global Customer Service Week themed “Mission Possible.”
Chief Executive Officer of The Premiere, Dr. Jane Kimemia, said the timing of the launch, coinciding with Customer Service Week, was deliberate and symbolic of the company’s values.
“The fact that we are launching at the commencement of Customer Service Week is no coincidence, it reflects who we are: a service-driven organisation focused on excellence,” she said.
She added that The Premiere took time to build the right systems, people, and partnerships to ensure that every client experience reflects professionalism and trust.
Kimemia explained that the company aims to deliver global mobility and investment solutions, particularly for Africans seeking international opportunities.Chairman of the company, Chief Austin Albert, said The Premiere is strategically positioned to become a global brand with footprints across Africa.The Managing Director of Globus Bank, Mr. Elias Igbinakenzua, who commissioned the new office, noted that the launch was aligned with the global service week, adding that it highlights the growing importance of service quality in Nigeria’s private sector.