Fintech launches anti-fraud campaign in Kano

Nigeria’s financial technology company has launched an anti-fraud awareness campaign in Kano aimed at protecting customers from online scams and fraudulent activities.   Speaking during the campaign in Kano, the Managing Director of the company, Mr. Chika Reginald Nwosu said the initiative was designed to build a healthy financial ecosystem and ensure that users of the […]

Nigeria’s financial technology company has launched an anti-fraud awareness campaign in Kano aimed at protecting customers from online scams and fraudulent activities.  

Speaking during the campaign in Kano, the Managing Director of the company, Mr. Chika Reginald Nwosu said the initiative was designed to build a healthy financial ecosystem and ensure that users of the platform are not victims of fraudsters.  

“We want to eliminate fraud completely and create a safe environment for our customers. Our objective is to bring fraudulent activities to zero level,” he stated.  

Nwosu urged customers to be vigilant when using digital platforms, warning against clicking suspicious links on social media or responding to unsolicited calls requesting sensitive information.  

 

 

 

“Whenever you see a link on your phone or social media, verify it before clicking. If you don’t trust it, don’t click. And if anyone calls you asking for your details, don’t share. Instead, contact our customer care directly,” he advised.  

 

 

 

He emphasized that any issue relating to accounts should be reported to PalmPay’s official channels, adding that the company has teams across Nigeria to assist customers.  

 

 

 

Highlighting the company’s reach, the managing director disclosed that PalmPay has issued over two million ATM cards nationwide, which can be used across commercial banks for withdrawals and deposits.  

 

 

 

“This card is accessible everywhere. Customers can use it at home, in their communities, and across the country without waiting,” he explained, showcasing one of the company’s cards during the event.  

 

 

 

He acknowledged that while fraud-related complaints on the platform have reduced, the company is determined not to relax until such cases are completely eliminated.  

 

 

 

“Our drive is because of some of the complaints we received. Fraud is going down, but we want to eliminate it completely. That is why we are intensifying this campaign,” he said.