Glo commissions Call Centre in Port Harcourt

Globacom has moved to bring its services closer to subscribers in the South South region with the commissioning of a state-of-the-art mini Call Centre in Port Harcourt, Rivers State.   The new mini call centre, which is also part of the company’s strategy to expand its customer-handling capacity, is equipped with the latest technology capable […]

Globacom has moved to bring its services closer to subscribers in the South South region with the commissioning of a state-of-the-art mini Call Centre in Port Harcourt, Rivers State.  

The new mini call centre, which is also part of the company’s strategy to expand its customer-handling capacity, is equipped with the latest technology capable of handling up to 20,000 calls per day.

 Ms. Maria Svensson, Globacom’s Director of Customer Care, explained that the mini call centre was commissioned to reduce the pressure on the company’s existing customer care support system and meet the needs of its increasing subscriber base in the South South part of the country.