Glo, Ecobank, First Monie, others reiterate commitment to mobile money platform

Customers carrying out mobile money transactions on Glo Xchange have been assured of advanced security measures by national telecoms carrier, Globacom and partner banks to safeguard their money and identity and ensure that transactions are carried out using international best practices. Explaining the advanced security features on the Glo Xchange platform during the launch on […]

Customers carrying out mobile money transactions on Glo Xchange have been assured of advanced security measures by national telecoms carrier, Globacom and partner banks to safeguard their money and identity and ensure that transactions are carried out using international best practices.
Explaining the advanced security features on the Glo Xchange platform during the launch on Tuesday at the company’s headquarters in Lagos, Globacom’s Head of Mobile Money Financial Business, Mr. Esaie Diei, said that Glo Xchange is well secured and encoded such that the agents “cannot even see customers’ transactions”
Diei reiterated that fraudsters will find it extremely difficult to hack into the transactions of customers as a dedicated toll-free Agent Care short number 33003 has been created to forestall such occurrence.
“The customer can send an SMS with the phone number of an agent to the short code, 33003 to confirm if the particular agent is genuine or not”, Diei clarified.
 He also revealed that the short code will provide the customer with the nearest Glo Xchange agent location and also answer other enquiries, free of charge.
Glo Xchange agents he said, can also access the services of Mobile Money Operators across the country through a dedicated short code,  *800#. During the launch, over 1000 mobile money agents were commissioned to operate the GloXchange, making it Nigeria’s first mobile money super-agent network.  Globacom had earlier last year, trained thousands of potential agents nationwide.
Ebenezer Kolawole, Globacom’s Coordinator, Gloworld, who gave an opening remark during the launch, said 10,000 well-trained and proficient Glo Xchange agents will join the  network in the next one year to deliver the much expected mobile money revolution in Nigeria. He revealed that the agents will operate from designated mobile money outlets such as kiosks, shops, pharmacies, supermarkets and mega stores in strategic locations nationwide.