Kogi electricity consumers to get 13,000 metres – NERC
The Nigerian Electricity Regulatory Commission (NERC) on Monday disclosed that no fewer than 13,000 metres have been earmarked for the people of Kogi State in 2024. The NERC commissioner in charge of Consumer Affairs, Aisha Mahmud, disclosed this on Thursday in Lokoja at the customer complaints resolution meeting organised by the body in collaboration with […]
The Nigerian Electricity Regulatory Commission (NERC) on Monday disclosed that no fewer than 13,000 metres have been earmarked for the people of Kogi State in 2024.
The NERC commissioner in charge of Consumer Affairs, Aisha Mahmud, disclosed this on Thursday in Lokoja at the customer complaints resolution meeting organised by the body in collaboration with the National Orientation Agency (NOA).
The commissioner stressed that it was the duty of the AEDC to provide metres free to customers; even as she assured the electricity consumers of the readiness of the commission to address complaints.
She urged consumers of electricity in the nation to exercise their rights and obligations in order for them to enjoy unrestrained electricity supply from the service providers.
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Mrs Mahmud stated that the essence of the customer complaints resolution meeting in Kogi State was to sensitise the consumers of electricity about their rights and obligations, including entertaining their complaints with a view to adequately addressing them.
She said, “We have been moving around the country, and today it is the turn of Kogi State because most Nigerians are not aware of the existence of regulations guiding electricity supply to customers.
“When you pay for electricity, it is duty-bound on you as a customer to ensure that AEDC renders service to you; if they fail you can report them to the commission for immediate action.”
The Managing Director of AEDC, Engr Chyioke Okwuokenye, said the meeting was put together to address complaints from customers to enable the company to serve them better.
Okwuokenye, who was represented by the Chief Business Officer (CBO) in charge of Kogi State, Mr Olaseni Agunpopo, commended customers for their cooperation and patronage.