My online shopping regret

Having been inundated with adverts in Facebook, online media and so on, I decided to for the first time make an online purchase of the anniversary gift from one of the popular and early online marketers in Nigeria, JUMIA. I started quite early, knowing full well that delivery in Nigeria could be challenging. I placed […]

Having been inundated with adverts in Facebook, online media and so on, I decided to for the first time make an online purchase of the anniversary gift from one of the popular and early online marketers in Nigeria, JUMIA. I started quite early, knowing full well that delivery in Nigeria could be challenging. I placed my order, a clear 23 days before our anniversary.
One week on, there was no confirmation email as advertised, and no order number was generated for my purchase. After complaining to the customer service, an order number was generated and I was told that my payment was being verified. This verification has been ongoing for 3 weeks now.
 Our wedding anniversary has come and gone; and as far as my wife is concerned, I have failed her another year. I remain a non-gift presenter at a very crucial time, no thanks to JUMIA. My friends say it’s my punishment for trusting online shopping in Nigeria.

Mohammed Sani, Dutsin-ma, Katsina [email protected]