NCC cautions banks against sending customers” vital information via phones

Sending vital information through mobile phones by commercial banks in the country may expose their customers account details to fraudsters, the Nigerian Communications Commission (NCC) has said. The NCC’s Executive Vice Chairman Umar Danbatta, who said this at the Consumer Conversation held in Minna, Niger State, said the commission was already engaging with the Central […]

Sending vital information through mobile phones by commercial banks in the country may expose their customers account details to fraudsters, the Nigerian Communications Commission (NCC) has said.

The NCC’s Executive Vice Chairman Umar Danbatta, who said this at the Consumer Conversation held in Minna, Niger State, said the commission was already engaging with the Central Bank of Nigeria to find ways to ensure that mobile phone users’ vital information relating to their bank accounts and financial transactions were not jeopardised should their phone got lost or stolen.

Represented by a director and head of zonal operations department, Helen Obi, Danbatta said as a responsible regulator, the NCC would shield phone users in the country against any harm that could get to them or to their property through the use of telecom services.

But he advised phone users to adequately protect their pins and not carelessly save them in their phones. 

Meanwhile, the NCC has told all telecoms operators in the country to give a 14-day grace for subscribers to exhaust their remaining data after the 30 days expiration period before they are cut-off.

Obi, who represented the Executive Vice Chairman NCC, Professor Umar Danbata, stated this in Minna, the Niger State capital at the Consumers Conversation Forum.

 “NCC has mandated all network providers to give their subscribers 14 days of grace after the 30 days expiration of their data if they still have data left and cannot recharge to get their data rolled over,” she stated.