NOUN introduces e-ticketing to solve students’ complaints

The National Open University of Nigeria (NOUN) has introduced an electronic ticketing platform to address the various complaints of the students. NOUN Vice-Chancellor, Prof Olufemi Peters, at the formal launching of the e-ticketing platform at the university’s headquarters in Jabi, Abuja, said the move was part of efforts to resolve students’ complaints to challenges through […]

The National Open University of Nigeria (NOUN) has introduced an electronic ticketing platform to address the various complaints of the students.

NOUN Vice-Chancellor, Prof Olufemi Peters, at the formal launching of the e-ticketing platform at the university’s headquarters in Jabi, Abuja, said the move was part of efforts to resolve students’ complaints to challenges through a particular approach that will improve effectiveness and efficiency.

The Director, Media and Publicity of the university, Ibrahim Sheme, in a statement yesterday quoted the VC to have said the e-ticketing is in tandem with the tenets of Open and Distance Learning, adding that it is “one of the kernels, one of the pillars of ODL, which is learner support services.”

Peters added that since students are not present “to lodge their complaints as is done in conventional universities where students could move to the departments to ask questions, we must make every effort to bridge the distance between them and the university.”