NRC MD inspects Abuja-Kaduna train facilities

The Managing Director of the Nigerian Railway Corporation (NRC), Dr Kayode Opeifa, over the weekend paid an unscheduled inspection visit to the Idu Railway Station, Abuja, in response to the public concerns over the functionality of onboard toilets on the Abuja-Kaduna Train Service (AKTS). The visit was prompted by a report currently in circulation, which […]

The Managing Director of the Nigerian Railway Corporation (NRC), Dr Kayode Opeifa, over the weekend paid an unscheduled inspection visit to the Idu Railway Station, Abuja, in response to the public concerns over the functionality of onboard toilets on the Abuja-Kaduna Train Service (AKTS).

The visit was prompted by a report currently in circulation, which alleged that all toilets aboard the Abuja-Kaduna train service were non-functional.

Determined to verify the claims and uphold service standards, Opeifa boarded the train and moved from coach to coach to conduct a thorough on-the-spot assessment of the toilets and other facilities inside the coaches.

Opeifa reaffirmed the NRC’s commitment to ensuring safety, cleanliness, and comfort for all passengers across the national rail network.

• Pollution: Ogun offers cash, gifts to residents for clearing plastic waste
• More needed to combat desertification, drought

He said: “We take all feedback seriously, whether from the media or passengers and we are committed to transparency and continual improvement.

“Our visit today is part of our resolve to ensure that passengers receive the highest standard of service.”

On the state of the facilities, the MD acknowledged that while most toilets are now functional, there is still room for improvement.

The NRC MD urged customers to continue supporting the corporation’s revitalisation efforts by voicing their concerns through the available customer complaint channels, ensuring prompt attention.