NTDC DG harps on staff welfare

She stated this at the corporation’s staff retreat held in Abuja.Mbanefor said, “Why all the tourism master plans we have been having in the country did not work is that they abandoned the staff, and pay no or less attention to the welfare of the staff, that are going to drive the project, direct the […]

She stated this at the corporation’s staff retreat held in Abuja.
Mbanefor said, “Why all the tourism master plans we have been having in the country did not work is that they abandoned the staff, and pay no or less attention to the welfare of the staff, that are going to drive the project, direct the strategic imperative of the organization.
“I appreciate the fact that staff of the NTDC, the implementers of the corporation’s strategic imperatives, are the core stakeholders in the industry, hence, they must be well equipped and practically made ambassadors of the Nigeria’s tourism industry to drive development in the industry. We must feed the goose that lays the golden egg.
 “As a result, capacity building and staff welfare are the priority on my agenda in repositioning Nigeria’s tourism industry and promoting domestic tourism in the country. And this, I will execute to the letter.
“Following our Memorandum of Understanding with The Gambia Tourism Board, 20 NTDC staff will be going for an exchange programme in Gambia on customer care, public relations, health and safety, administration, management, and project management. Meanwhile, the Gambia Tourism Board are inviting tourism specialists from Netherland to imbibe our staffs with tourism best practices,” Mbanefo said.
 The retreat, Mbanefo said, was organized to equip the staff of the corporation on how to generate revenue, as well strengthening their capacity for enhanced service delivery to tourism stakeholders.
Enlightening the staff on her activities in the first year in office, Mbanefo said: “We want all Nigerians to recognize the importance of tourism; that is why we used the first year of our administration to create awareness and agree on implementable policy framework that would make it possible for the country to harness the potentials that abound in the tourism sector.
“Staff will be locally trained on how to involve the staff in revenue generation, and to have understanding of what role they have to play because they are my most important stakeholders in this tourism value chain.”