SERVICOM warns against ‘bribe for service’

The national coordinator of SERVICOM, Mrs. Nnenna Akajemeli, has warned civil servants against demanding money or other forms of gratification for service delivery. She gave the warning yesterday in Abuja at the opening of a three-day sensitisation workshop for staff of the Federal Civil Service Commission (FCSC) on grade levels l4 to 17. Akajimeli, who […]

The national coordinator of SERVICOM, Mrs. Nnenna Akajemeli, has warned civil servants against demanding money or other forms of gratification for service delivery.

She gave the warning yesterday in Abuja at the opening of a three-day sensitisation workshop for staff of the Federal Civil Service Commission (FCSC) on grade levels l4 to 17.

Akajimeli, who was represented by the head of operations of the organisation, Mrs. Jummai Abdullahi, warned that the government would not tolerate extortion or payment of illegal fees from workers before rendering services to customers.

She said, “The staff attending to customers should ensure they receive services related to the functions of the establishment fairly, efficiently and promptly. Those seeking services should be told in advance how much the service would cost if money is involved, what standard of service to expect and how long it would take to be served. The success of the FCSC administration in attaining its lofty vision can only be achieved by rendering seamless, efficient and effective service to the citizens.”

The permanent secretary, FCSC, Mr. Olumuyiwa Enitan, said the commission, being an apex regulatory organ in the public service, was expected to show good example in quality service delivery.

Represented by the Director of Human Resource Management, FCSC, Mr. H. T. Ejibunu, Enitan said service failure had been an impediment to effective implementation of government policies.